Functional Specialist (ISG)
Cognizant — Bangalore, India
Platform: Oracle Retail · Type: Full-time
Experience: 9-12 years
Modules: RMS, AP, PL/SQL
Job description
# Functional Specialist (ISG) — Oracle Retail (RMS / AIP / Item Planning)
**Experience:** 8–12 years
**Job Type:** Functional Specialist (ISG) [50SG01]
**Practice / Technology:** RCGTH Advisory and Consulting
**Work Model:** Hybrid
**Shift:** Day
**Travel Required:** No
**Primary Location:** INKABLRA03 — ITIND Manyata (MBP), Bldg F3 SEZ, Bengaluru
**Alternate Location:** N/A
---
## Job Summary
The Functional Specialist (ISG) delivers high-quality Oracle Retail solutions across Oracle RMS, Retail AIP, and Item Planning for a global retail client base. The specialist analyzes complex merchandising and planning processes, designs fit-for-purpose configurations, and collaborates closely with cross-functional teams in a hybrid work model. The role ensures stable production operations while driving continuous business value for stakeholders.
## Required Skills
- Oracle Retail Merchandising System (Oracle RMS)
- Retail AIP (Advanced Inventory Planning)
- Retail Item Planning
## Nice-to-Have Skills
- Additional Oracle Retail planning/merchandising domain expertise (to be specified)
## Certifications
- Oracle Certified Professional in Oracle Retail applications, or equivalent certification in Oracle Retail Merchandising or Planning suites
---
## Key Responsibilities
- Collaborate with retail business stakeholders to understand merchandising and planning processes, and translate them into Oracle RMS and AIP functional solutions that deliver measurable business value.
- Configure Oracle RMS modules to support core retail operations — purchasing, inventory management, pricing, and promotions — ensuring business rules are implemented accurately and efficiently.
- Design functional setups in Retail AIP and Item Planning to enable accurate forecasting, assortment planning, and inventory optimization in support of data-driven decision-making.
- Document detailed functional specifications for enhancements, integrations, and reports, enabling development and testing teams to implement secure, robust solutions.
- Coordinate with technical teams to validate that interfaces, data flows, and batch jobs across Oracle RMS, AIP, and other retail applications operate reliably and meet performance expectations.
- Perform functional testing and system integration testing, and support user acceptance testing, to confirm new features and configurations work as intended without disrupting existing processes.
- Investigate production issues raised by users, analyze root causes within Oracle RMS and related planning modules, and propose timely resolutions that minimize business impact.
- Provide functional guidance to operations teams through process documentation and functional walkthroughs that promote consistent, efficient system usage across retail functions.
- Analyze operational metrics and user feedback to identify opportunities for process simplification, automation, and standardization within the Oracle Retail ecosystem.
- Plan and execute minor configuration changes and release activities in line with change-management procedures, ensuring stable deployments in a hybrid environment.
- Support data validation and reconciliation during cutovers, migrations, and large data updates to protect data quality across merchandising and planning domains.
- Engage with quality and risk functions to ensure functional designs and configurations comply with internal controls, audit needs, and regulatory expectations in the retail sector.
- Enable retail clients to optimize inventory, reduce waste, and improve product availability — contributing to more sustainable and efficient supply chains.
## Qualifications
- 8–12 years in retail domain projects, designing and refining Oracle Retail (RMS) processes that fit complex business landscapes.
- Deep functional expertise in Oracle RMS — including item management, purchasing, allocation, replenishment, and inventory processes supporting end-to-end retail operations.
- Hands-on experience with Retail AIP, configuring forecasting, demand planning, and replenishment workflows that improve inventory turns and on-shelf availability.
- Knowledge of Retail Item Planning capabilities supporting assortment planning, item lifecycle management, and financial alignment for seasonal and core assortments.
- Solid understanding of retail merchandising concepts — purchase orders, transfers, pricing, and promotions — ensuring system behavior aligns with store and online operations.
- Practical experience in hybrid work models, using collaboration tools and structured communication to work effectively with distributed teams and client stakeholders.
**Experience:** 8–12 years
**Job Type:** Functional Specialist (ISG) [50SG01]
**Practice / Technology:** RCGTH Advisory and Consulting
**Work Model:** Hybrid
**Shift:** Day
**Travel Required:** No
**Primary Location:** INKABLRA03 — ITIND Manyata (MBP), Bldg F3 SEZ, Bengaluru
**Alternate Location:** N/A
---
## Job Summary
The Functional Specialist (ISG) delivers high-quality Oracle Retail solutions across Oracle RMS, Retail AIP, and Item Planning for a global retail client base. The specialist analyzes complex merchandising and planning processes, designs fit-for-purpose configurations, and collaborates closely with cross-functional teams in a hybrid work model. The role ensures stable production operations while driving continuous business value for stakeholders.
## Required Skills
- Oracle Retail Merchandising System (Oracle RMS)
- Retail AIP (Advanced Inventory Planning)
- Retail Item Planning
## Nice-to-Have Skills
- Additional Oracle Retail planning/merchandising domain expertise (to be specified)
## Certifications
- Oracle Certified Professional in Oracle Retail applications, or equivalent certification in Oracle Retail Merchandising or Planning suites
---
## Key Responsibilities
- Collaborate with retail business stakeholders to understand merchandising and planning processes, and translate them into Oracle RMS and AIP functional solutions that deliver measurable business value.
- Configure Oracle RMS modules to support core retail operations — purchasing, inventory management, pricing, and promotions — ensuring business rules are implemented accurately and efficiently.
- Design functional setups in Retail AIP and Item Planning to enable accurate forecasting, assortment planning, and inventory optimization in support of data-driven decision-making.
- Document detailed functional specifications for enhancements, integrations, and reports, enabling development and testing teams to implement secure, robust solutions.
- Coordinate with technical teams to validate that interfaces, data flows, and batch jobs across Oracle RMS, AIP, and other retail applications operate reliably and meet performance expectations.
- Perform functional testing and system integration testing, and support user acceptance testing, to confirm new features and configurations work as intended without disrupting existing processes.
- Investigate production issues raised by users, analyze root causes within Oracle RMS and related planning modules, and propose timely resolutions that minimize business impact.
- Provide functional guidance to operations teams through process documentation and functional walkthroughs that promote consistent, efficient system usage across retail functions.
- Analyze operational metrics and user feedback to identify opportunities for process simplification, automation, and standardization within the Oracle Retail ecosystem.
- Plan and execute minor configuration changes and release activities in line with change-management procedures, ensuring stable deployments in a hybrid environment.
- Support data validation and reconciliation during cutovers, migrations, and large data updates to protect data quality across merchandising and planning domains.
- Engage with quality and risk functions to ensure functional designs and configurations comply with internal controls, audit needs, and regulatory expectations in the retail sector.
- Enable retail clients to optimize inventory, reduce waste, and improve product availability — contributing to more sustainable and efficient supply chains.
## Qualifications
- 8–12 years in retail domain projects, designing and refining Oracle Retail (RMS) processes that fit complex business landscapes.
- Deep functional expertise in Oracle RMS — including item management, purchasing, allocation, replenishment, and inventory processes supporting end-to-end retail operations.
- Hands-on experience with Retail AIP, configuring forecasting, demand planning, and replenishment workflows that improve inventory turns and on-shelf availability.
- Knowledge of Retail Item Planning capabilities supporting assortment planning, item lifecycle management, and financial alignment for seasonal and core assortments.
- Solid understanding of retail merchandising concepts — purchase orders, transfers, pricing, and promotions — ensuring system behavior aligns with store and online operations.
- Practical experience in hybrid work models, using collaboration tools and structured communication to work effectively with distributed teams and client stakeholders.